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Reliable Service
Many times we get called
after the "geeks" have already been there. Either they weren't
able to solve the problem,
or the problem came back.
We take our service guarantee seriously. If our technician can't
solve the problem at hand, no charges will apply.
We always
request that our clients call us back with any questions or
problems.
Within 72 hours of the service call, we will fix any
service-related problems in the next five business days - or
we'll refund the service charges.
Proven Troubleshooting
Techniques
The complexity of computer
hardware, software, and networking can make it difficult to
properly diagnose and fix problems. Without a systematic
approach, a half-hour job can become an all-day ordeal.
We use sophisticated diagnostic tools to help track down the
root causes of problems. We keep a wide assortment of tools and
parts in stock.
We quickly narrow possible causes and then fix the source of the
problem.
Friendly Service
We're friendly and
professional. We know the frustrations of dealing with broken
hardware, buggy software, and unhelpful help. That's why we're
in business.
We help a wide range of clients, from those who claim to know
nothing - to those who say they know enough to be dangerous - to
proficient users. Nobody knows everything about computers, not
even us.
Much of our business is from repeat clients. We like to think
it's not only because of our expertise, but also because of our
relationship with our clients.
We Answer All Your Questions
"So what was wrong?"
"Don't worry, it's fixed now."
Sound familiar?.. A little condescending?
We don't expect you to know what an AGP slot is.
We won't look down on you if you don't.
We speak plain English to describe what we're doing and what's
wrong.
Ask all the questions you'd like.
Home Offices - Our Specialty
We provide high-quality information technology (IT) services for
the small business owner that doesn't require full-time IT
staff. We offer comprehensive backup services and also service
contracts.
We can help mitigate risk of data loss, minimize computer down
time, save you money with expert buying advice, and save you
time in dealing with computer installation and maintenance
hassles.
IT Services Listing
